Pronto Flex



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Manage Your Policy

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Personalized quality auto insurance

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Make a Claim

Pronto's dedicated staff of professionals can explain the claims process, get your claim started, and assign it to a licensed adjuster. To get started have your policy information available and contact us by phone, text or chat.

We're here to help.

Chat with claims
If you have questions, you can :
Pronto Mobile

Contact us.

Pronto Flex is at your service.

Do you need help or have a question? Let us know! Our Pronto Flex team is happy to serve you. Here are some ways you can get in touch with us.

Customer Support

Monday - Friday: 7:00 a.m. to 9:00 p.m. Saturday: 8:00 a.m. to 5:00 p.m. Sunday: Closed

Account Log in & Payments

Conveniently make payments to your Pronto Flex account online.

Pronto Flex Log in
Make A Claim

To report a claim, you may call our claim center at : 1-888-224-7740 or make a claim online.

Chat with Claims
Find a Pronto Agent or Location

Agent Log In

Use this link to log in to your Pronto Agent Account.

Agent Log In
Send Us a Message!

If you prefer to email us, you can email our customer service team at:

Send us a Message


Pronto General Agency LTD P.O. Drawer 3267 Brownsville TX 78523-3267